How do I contact customer care?

Last updated June 2026

We’re always happy to help. Here’s how to reach us:

We aim to get back to you within 1–2 business days — and we try to work around the clock for you!

Tips for a faster reply

  • Include your order number if your question is about an existing order.
  • For returns and exchanges, you can also reach us at contact@meideyajewelry.com.
  • Add photos if your question is about a damaged or defective item.

For quick answers, browse this Help Center — most questions about shipping, returns and jewelry care are answered here.

Still need a hand?

Our care team replies within 1–2 business days. Tell us your order number and we’ll take it from there.

Email our team
Prefer text? Message +1 (951) 620 5210 (SMS only)