I didn't receive an order confirmation email

Order confirmation emails are sent automatically right after checkout. If you haven’t received yours, please:

  1. Check your spam or junk folder — automated emails sometimes land there.
  2. Confirm the email address you used at checkout was entered correctly.
  3. Wait a few minutes — delivery can occasionally be delayed.

If it still hasn’t arrived, email us at info@meideyajewelry.com with the name and address used on the order, and we’ll confirm whether it went through and resend your details.

Still need a hand?

Our care team replies within 1–2 business days. Tell us your order number and we’ll take it from there.

Email our team
Prefer text? Message +1 (951) 620 5210 (SMS only)